Sub-Contractor Support Echelons define the scope and level of support services that Company provides when delivering managed services through Alliance Partners to Beneficial Clients.
These support echelons are subject to the Prime Contractor Managed Services Agreement and establish the breadth and depth of technical support available at each level.
Available support echelons:
- 1st Echelon Support
- 2nd Echelon Support
- 3rd Echelon Support
- 4th Echelon Support
- 5th Echelon Support
Content in this Section
- 1st Sub-Contractor Support Echelon
1st echelon support scope for alliance partner managed services
- 2nd Sub-Contractor Support Echelon
2nd echelon support scope for alliance partner managed services
- 3rd Sub-Contractor Support Echelon
3rd echelon support scope for alliance partner managed services
- 4th Sub-Contractor Support Echelon
4th echelon support scope for alliance partner managed services
- 5th Sub-Contractor Support Echelon
5th echelon support scope for alliance partner managed services